Privacy policy

Introduction

At DomusGlow, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, purchase products, or contact us. We comply with international privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, shipping address, and payment details when you make a purchase or contact us.
• Technical Information: Including your IP address, browser type, device information, and cookies to enhance your browsing experience and analyze site performance.
• Usage Data: Information about how you interact with our website, such as pages visited and products viewed.

How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders for kitchen supplies, storage supplies, home decor, and grooming tools.
• To communicate with you regarding your purchases, inquiries, or updates about our services via email.
• To improve our website, products, and customer experience through analytics and feedback.
• To comply with legal obligations and prevent fraudulent activities.

Data Storage and Protection

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Your information is stored on secure servers and encrypted during transmission. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Opt-Out: Opt out of the sale of personal information (as defined under CCPA).
• Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

Third-Party Sharing

We may share your information with trusted third parties, such as payment processors and shipping partners, solely to facilitate order fulfillment and service improvement. We ensure these parties adhere to strict data protection standards. We do not sell your personal information to third parties for marketing purposes.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please email us at [email protected].